Jet 12 | Privacy Policy and How We Protect Your Data

Q: Can You Really Get a Bonus for Referring a Friend to Jet 12 — and How Do You Claim It?

Yes, Jet 12's referral program genuinely rewards you. It's simple — visit the Profile or Promotions section of your account to find your personal referral link or code. Share it with friends or family. When your friend registers using that link and makes their first deposit, you'll both receive a bonus. You'll get a referral bonus credited directly to your account, and your friend will receive their own welcome offer. Referral bonuses typically come with a ×10 to ×20 wagering requirement. The number of referrals allowed per account is specified on the promotions page — there's generally no strict cap, but bonuses will be voided if duplicate registrations or family accounts sharing credentials are detected.

Q: I want to cash out — how long does a withdrawal from Jet 12 take?

Jet 12withdrawals at are processed quickly. As long as your KYC verification is complete and all wagering requirements on any active bonuses have been met, the process generally works as follows: Upay, bKash, Rocket, Nagad: Within 2–6 hours of your request, and often faster. Requests submitted during business hours (9 AM – 11 PM) are typically processed within 2 hours. Bank Transfer: Typically 1–3 business days. If there's a delay: If your KYC verification is pending, the withdrawal amount is large (requiring additional review), or a security check is underway, processing may take up to 24 hours. If it takes longer, reach out via live chat — we'll look into it.

What Jet 12 does to protect your information

Your privacy is protected across six layers

🔐 Encryption

Military-grade SSL encryption

Every transaction and data transmission is secured with 256-bit AES encryption — the same standard used by banks.

🗂️ Data Minimization

Only what's necessary, nothing more

Jet 12 never collects unnecessary information. Only the data needed to provide you with our services is collected.

🚫 Third Parties

Sale of Data Is Strictly Prohibited

Your name, phone number, email, or any personal information is never sold to any advertising agency or data broker.

🕐 Data Retention

Data Deletion After a Set Period

Once your account is closed and the legally required retention period has passed, your data will be permanently deleted.

✏️ Your Rights

Right to Access and Correct Your Information

You can view the information we hold about you at any time and request corrections to any inaccurate details.

🍪 Cookie Controls

Cookie Preferences Are Yours to Control

Your consent is required for all cookies except essential ones. You can update your preferences at any time through your browser settings.

Section 01

What Information We Collect

Jet 12When you register and use our services, certain information is collected from you. This falls into two categories — what you provide directly, and what is collected automatically.

Data Category	Example	Purpose	Retention Period
Identity Information	Name, Date of Birth, NID	KYC Verification	5 years
Contact Information	Phone, Email, Address	Support & Notifications	Duration of account activity
Financial information	Mobile Banking Number	Payment Processing	7 Years
Technical Information	IP, Device, Browser	Security & Fraud Prevention	1 Year
Gaming activity	Bet history, transaction logs	Legal Compliance & Dispute Resolution	5 years
Cookie Data	Sessions, preferences, analytics	Experience Improvement	30 Days – 2 Years

💡

Good to Know: Your full payment card number or PIN Jet 12is never stored on any server. The payment gateway communicates directly with the payment provider.

Section 02

How and Where Your Information Is Used

Jet 12 Your information is used only for the purposes listed below. We believe transparency is the foundation of trust, so we're open about every reason your data is used.

Account Management: To create your profile, verify logins, and secure your account.
Payment processing: To process deposits and withdrawals securely.
Customer Support: To understand your concerns and provide effective support.
Fraud Prevention: Detects unusual activity to keep your account protected.
Legal compliance: To comply with Curacao licensing authority requirements and AML regulations.
Service Improvement: To enhance the overall user experience.
Relevant offers: To send you promotions based on your preferences (with the option to opt out at any time).

✅

To be clear: Your data is never sold or transferred to third-party advertisers, data marketers, or social media companies. This is Jet 12's non-negotiable policy.

Section 03

When Data Is Shared with Third Parties

In certain circumstances Jet 12 Your information may be shared with trusted third parties, but only under strict confidentiality agreements in every case.

Payment Provider: Upay, bKash, Rocket, Nagad — only the information necessary to process your transaction is shared.
Game Provider: Evolution Gaming, Pragmatic Play, and others — session data required to run games.
Identity verification services: Authorized third parties for the KYC process.
Legal Obligations: Upon court order or at the request of a regulatory authority.

⚠️

Please note: Jet 12No third party acting on behalf of Jet 12 will ever ask for your password or OTP by phone or email. If you receive any such communication, contact us immediately.

Section 04

Cookie Policy — what cookies are and how we use them

Cookies are small text files stored on your browser or device. Jet 12 Uses three types of cookies:

Essential Cookies: Essential for core site functionality — login sessions, security tokens, and similar. The site cannot function without these cookies and they cannot be disabled.
Performance Cookies: To understand which parts of the site are used most, helping us improve our services. Used with your consent.
Preference Cookies: To remember your language, theme, and other preferences. Disabling this means you'll need to reconfigure your settings each time.

You can manage cookies at any time through your browser settings. Disabling non-essential cookies will not significantly affect your general experience.

Section 05

Our technical measures for data protection

Jet 12 Multiple layers of technical security measures are in place to protect your data, following a "Defense in Depth" approach — so that even if one layer fails, your information remains safe.

SSL/TLS 256-Bit Encryption: Across all data transmissions.
Database Encryption: Sensitive data stored on our servers is kept in encrypted form.
Firewall & DDoS Protection: To protect servers against external attacks.
Two-Factor Authentication (2FA): An extra layer of security for account logins.
Regular Penetration Testing: By third-party cybersecurity experts.
Access Control: Staff access is limited to only the data necessary for their role.

🛡️

In the Event of a Data Breach: In the event of a data breach Jet 12 Affected users will be notified by email or SMS within 72 hours, with a clear explanation of what steps are being taken.

Section 06

Your Rights and How to Exercise Them

Jet 12As a user of , you have the following rights over your personal data. To exercise any of these rights, email us at [email protected] or reach out via live chat.

Right to Access: The right to request a complete list of all information we hold about you.
Right to Rectification: Request to update incorrect or outdated information.
Right to Erasure: The right to request deletion of your data where there is no legal requirement to retain it.
Right to Restrict Processing: Request to stop processing your data for specific purposes.
Right to Portability: The right to request your data in a machine-readable format.
Right to Opt Out of Marketing: Opting out of promotional communications.

We will respond to rights exercise requests within 30 days. In complex cases, an additional 60 days may be required — however, you will be notified in advance if this applies.

Section 07

Policy Updates & Contact

Jet 12 reserves the right to update this Privacy Policy as needed. You will be notified at your registered email address before any significant changes take effect, and the date of the update will be clearly shown on this page.

If you have any questions, complaints, or requests to exercise your rights regarding our privacy policy, please contact our Data Protection Team.

📧

Data Protection Contact: [email protected] — write "Privacy Request" in the subject line. You can also get immediate assistance via live chat.

Table of Contents

Data Collection
Use of Information
Third-Party Sharing
Cookie Policy
Technical Security
Your Rights
Policy Updates

Terms & Conditions Responsible Gaming About Us

Reading Progress

Security Certifications

SSL 256 KYC 2FA Curacao

FAQs

Answers to Your Questions About Friend Referrals & Withdrawals

Yes, Jet 12's referral program genuinely rewards you. It's simple — visit the Profile or Promotions section of your account to find your personal referral link or code. Share it with friends or family.

When your friend registers using that link and makes their first deposit, you'll both receive a bonus. You'll get a referral bonus credited directly to your account, and your friend will receive their own welcome offer. Referral bonuses typically come with a ×10 to ×20 wagering requirement. The number of referrals allowed per account is specified on the promotions page — there's generally no strict cap, but bonuses will be voided if duplicate registrations or family accounts sharing credentials are detected.

Jet 12withdrawals at are processed quickly. As long as your KYC verification is complete and all wagering requirements on any active bonuses have been met, the process generally works as follows:

Upay, bKash, Rocket, Nagad: Within 2–6 hours of your request, and often faster. Requests submitted during business hours (9 AM – 11 PM) are typically processed within 2 hours.

Bank Transfer: Typically 1–3 business days.

If there's a delay: If your KYC verification is pending, the withdrawal amount is large (requiring additional review), or a security check is underway, processing may take up to 24 hours. If it takes longer, reach out via live chat — we'll look into it.

Jet 12 Privacy Policy — How Your Data Is Stored and Protected

In Brief — Your Data's Journey